Terms & Conditions

Thank you for taking the time to read the houzdepot.my Terms and Conditions of Use.


The terms and conditions here apply to the use of this Website (houzdepot.my), and you ("the user", "users" or "you") are agreeing to be bound by all applicable Terms and Conditions within this Website.


Houzdepot.my is operated by JD Depot Sdn Bhd and remains the sole property of the said Company(individually and collectively, "Houz Depot", "we", "us" or "our"). As a user, you acknowledge that use of this Website, including all transactions, is subject to the Terms and Conditions below.

1. General
All goods and services of houzdepot.my are subject to the Terms and Conditions of the applicable agreements governing their use.


1.1  We reserve the right to change these Terms and Conditions at any time without prior notice. Any such changes will take effect when posted on the website and it is the user's responsibility to read these Terms and Conditions on each occasion you access and use emall.houzdepot.com. Please be advised that you shall be bound by the latest Terms and Conditions herein when you use or access houzdepot.my.

1.2  When you use or access certain services in houzdepot.my, please read any additional information provided with regards to such service, as this information will provide you with full details on how to use the service.

2. Condition of Sale
2.1  To purchase goods and/or services on houzdepot.my, you must be at least 18 years of age, or otherwise be under a parent or guardian's supervision.

2.2  The receipt of an order confirmation email does not constitute the acceptance of an order or a confirmation of an offer to sell. Houz Depot reserves the right, without prior notification, to limit the order quantity on any item and/or to refuse service to any person making an order. Verification of information may be required prior to the acceptance of any order. Houz Depot reserves the right, at its sole discretion, to refuse or cancel any order for any reason.

2.3  Prices and availability of goods and services on the web site are subject to change without notice. Houz Depot reserves the right to revoke any stated offer and to correct any errors, inaccuracies, or omissions.

2.3.1 Online and in-store prices may differ as campaigns and promotions do not always run concurrently. In such cases, houzdepot.my is unable to accept any claims for compensation or the price difference.

2.4  Goods and merchandise may be exchanged or returned for a refund with terms and conditions stated in our Return and Refund Policy.

3. Site Contents & Copyrights
3.1  Unless otherwise noted, all materials, including images, illustrations, designs, icons, photographs, video clips, and written and other materials that appear as part of this Site, in other words “Contents of the Site” are copyrights, trademarks, trade dress and/or other intellectual properties owned, controlled or licensed by Houz Depot.
3.2  No part of this Website and Content may be reproduced, recorded, sold, rented, broadcast, compiled, translated, or transmitted in any form or manner, without prior written consent from houzdepot.my.

4. User-Generated Content Policy
4.1  All comments and feedbacks to houzdepot.my will be remain Houz Depot's property.

4.2  User shall agree that there will be no comment(s) submitted to the houzdepot.my will violate any rights of any third party, including copyrights, trademarks, privacy of other personal or proprietary right(s). Furthermore, the user shall agree there will not be content of unlawful, abusive, or obscene material(s) submitted to the site. User will be the only one responsible for any comment's content made.


Please review our Policy on User-Generated Content.

5. Product Information
We cannot guarantee all actual products will be exactly the same shown on the monitor as that is depending on the user monitor.

6. Product Warranty
Houz Depot is not liable for the warranty of any merchandise. All goods are supplied and sold as is, unless the manufacturer, or supplier, of such goods has issued a warranty in respect of such goods. You hereby agree to look solely to such manufacturer, or supplier, for any claims related to such warranties. All warranties will be covered by the respective brand manufacturer, or supplier, of the goods; warranty period might vary according to the type of product. The original warranty card is required to be presented for any warranty claims.

7. Newsletter
User shall agree that Houz Depot may send newsletter regarding the latest news/products/promotions etc through email to the user.

8. Indemnification
The user shall agree to defend, indemnify and hold Houz Depot harmless from and against any and all claims, damages, costs and expenses, including attorneys' fees, arising from or related to your use of the Site.

9. Link to other sites
Any access link to third party sites is at your own risk. Houzdepot.my will not be related or involve to any such website if the user's content/product(s) got damaged or loss have any connection with third party site.

10. Inaccuracy Information
From time to time, there may be information on houzdepot.my that contains typographical error, inaccuracies, omissions, that may relate to product description, pricing, availability and article contents. We reserve the rights to correct any errors, inaccuracies, change or edit information without prior notice to the customers. If you are not satisfy with your purchased product(s), please return it back to us with the invoice.
Please review our Return and Refund Policy.

11. Termination
This agreement is effective unless and until either by the customer or houzdepot.my. User may terminate this agreement at any time. However, houzdepot.my may also terminate the agreement with the customer without any prior notice and will be denying the access of the user who is unable to comply the terms and conditions above.